VoIP, the fastest-growing U.S. industry over the next five years, has fostered a small army of small independent hosted VoIP service providers in recent years. Having penetrated the small-business market, these scrappy competitors are now climbing upmarket, following new spikes in demand from much larger, higher-paying customers. As they do, they're colliding with competitive carriers and incumbents currently serving those customers, just as the bases for competition in this market are rapidly changing. This report analyzes key competitors and their strategies for penetrating the highly-valued mid-market for hosted IP communications as well as the unique customer requirements that everyone addressing the space must know.
Key Topics Covered: I. HOSTED BUSINESS VoIP UPMARKET SHIFT II. UPMARKET SALES APPROACH Market Drivers and Obstacles Sales & Implementation Channel Partners Service Assurance Market Opportunities Verticalization Large enterprise.
III. UPMARKET PRODUCT REQUIREMENTS Distributed Workers Mobility Product Opportunities Integration with Other IT Operations.
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IV. COMPETITIVE DYNAMICS Service Provider Landscape M&A LIST OF TABLES & FIGURES For more information visit http://www.researchandmarkets.com/research/a8bf41d5/hosted_business_vo CONTACT: Research and Markets, Laura Wood, Senior Manager.
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