Showing posts with label According. Show all posts
Showing posts with label According. Show all posts

Tuesday, March 6, 2012

Daily Deal Sites Bring in New Business, According to ForeSee - Yahoo Finance

ANN ARBOR, Mich., March 5, 2012 /PRNewswire/ -- Customer experience analytics firm ForeSee released new research today that shows daily deal sites attract new customers and inspire loyalty.  Groupon leads the way with the largest share of the market.

(Photo: http://photos.prnewswire.com/prnh/20120305/DE63789 )

While there has been some argument about the impact of daily deal offers on new business, according to the ForeSee report, daily deal offers do increase business awareness, purchases, and repeat purchases. Of daily deal purchasers, 55% were new or infrequent customers of the business. Twelve percent of subscribers had never heard of the business prior to buying the deal.  More than 90% of web shoppers reported they had already made another transaction with a merchant company since taking advantage of an offer or plan to do so in the future. 

"No one really knew what to expect when daily deal sites first came on the scene, but our research shows that these sites are no passing fad," said Larry Freed, president and CEO of ForeSee. "Businesses that use these sites effectively are growing their customer base and customers are getting a deal, which results in a win for everyone. The challenge is for businesses to use this tool in smart ways and to work with daily deal sites who can deliver a good experience to users and merchants alike." 

The clear front runner of all daily deal sites is Groupon. Groupon has more subscribers and more purchases than any other daily deal site including LivingSocial and Woot. According to the report, more than half of customers surveyed use Groupon (52%) and 30% use LivingSocial. Despite these large percentages, there is some overlap in the subscriber base, and 40% of survey respondents do not subscribe to any daily deal services. Groupon also has the largest share of subscribers to their service alone with 44% of Groupon customers reporting that they only subscribe to Groupon, while only 12% of LivingSocial users subscribe only to LivingSocial.

The research included in this report is based on surveys conducted in November and December 2011 as part of the ForeSee Holiday E-Retail Satisfaction Index, which included responses from almost 10,000 visitors to the top 40 retail websites as determined by Internet Retailer's 2011 Top 500 Guide. 

About ForeSee
As a pioneer in customer experience analytics, ForeSee continuously measures satisfaction across customer touch points and delivers critical insights on where to prioritize improvements for maximum impact. Because ForeSee's superior technology and proven methodology connect the customer experience to the bottom line, executives and managers are able to drive future success by confidently optimizing the efforts that will achieve business and brand objectives. The result is better business for companies and a better experience for consumers. Visit www.foresee.com for customer experience solutions and original research.

Media Contacts:
Chaat Butsunturn, cbutsunturn@kearnswest.com
415-391-7900 x114
Or Amanda Piasecki, apiasecki@kearnswest.com
202-535-7800 x114


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Thursday, February 2, 2012

Revenues for U.S. Energy Service Companies to Reach $13 Billion by 2020, According to Pike Research - Marketwatch

BOULDER, Colo., Feb 02, 2012 (BUSINESS WIRE) -- While the energy service company (ESCO) industry has been active for approximately 30 years, it continues to evolve in response to business opportunities and economic trends. Today, newer service offerings, such as demand response and energy management software, enabled by intelligent metering and control systems that afford customers greater flexibility and control over their energy usage, are opening new opportunities for ESCOs. According to a new report from Pike Research, the ESCO market for energy efficiency project installations and services in the United States exceeded $5.1 billion in 2011. Driven by public policies that encourage a greater emphasis on energy efficiency to reduce costs and improve operations, this market is expected to continue to grow faster than the domestic economy and reach at least $13 billion in sales by 2020. Under a more aggressive scenario, the ESCO market could reach $16 billion by 2020, the cleantech market intelligence firm forecasts.

"The full impact of recent federal stimulus funding has yet to be realized," says research analyst Brittany Gibson. "But the American Recovery and Reinvestment Act of 2009 has directed billions of dollars into energy efficiency projects at all levels of government and in all geographic regions of the nation, driving increased investment and accelerating innovation among ESCOs."

The ESCO market predominantly takes the form of direct contracting between providers of energy efficiency services and equipment and government agencies, public institutions, and commercial customers -- typically via performance-based contracts, wherein funding for individual projects is based on a promise of "guaranteed savings" to facility owners/managers. In particular, the federal sector's appetite for this energy service performance contract model is growing, helping give rise to a market structure dominated by a group of very large companies that specialize in these contracts. At the same time, project sizes are increasing as clients look for more comprehensive technologies and designs to address their energy consumption. Of particular significance for ESCOs is President Obama's 2009 executive order, which mandates that all federal agencies must achieve a 30% reduction in energy use by 2015.

Pike Research's report, "The U.S. Energy Service Company Market", describes the continuing evolution of the ESCO market, detailing drivers and barriers to deeper penetration of energy efficiency in the U.S. economy. The study focuses on the role that performance contracting is playing as a vehicle for financing efficiency projects for public entities that face budget and credit limitations, as well as the convergence of new technologies and service offerings into traditional energy conservation projects. Key industry players are profiled in depth and market forecasts extend through 2020. An Executive Summary of the report is available for free download on the firm's website.

Pike Research is a market research and consulting firm that provides in-depth analysis of global clean technology markets. The company's research methodology combines supply-side industry analysis, end-user primary research and demand assessment, and deep examination of technology trends to provide a comprehensive view of the Smart Energy, Smart Grid, Smart Transportation, Smart Industry, and Smart Buildings sectors. For more information, visit www.pikeresearch.com or call +1.303.997.7609.

SOURCE: Pike Research

Pike Research Richard Martin, +1 303-997-7609 press@pikeresearch.com

Copyright Business Wire 2012

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Friday, January 6, 2012

Obama Extends Program that Reduces Opportunities for Small Business, According to the American Small Business League

Stock Futures Fall As Euro Fears Offset U.S. DataReuters

Stock index futures crept lower on Thursday as renewed concerns about the euro zone's financial health pushed down …


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